Explara  doesn't organiser any and it has no rights to cancel any of the  tickets/registrations.  The   Event organiser who use Explara software   has to authority to cancel the ticket and initiates the refund.  Explara only facilitate this process thorough its intuitive software.    As a buyer, if you decide to cancel your ticket then you have to reach out  to the event organiser and  put your cancellation request. Any issue or delay in  cancellation communication, please  co-ordinate with event organiser.     

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