How can I receive the copy of the email which is sent from the system?

How can I receive the copy of the email which is sent from the system?

For each of the online transaction, the system sends out a confirmation mail to the buyer and at the same time, a copy is sent to the event organiser.

The event organiser is the account owner on the platform whose email Id has been used to create the account. Apart from this, if the organiser decides not to receive a copy of this confirmation mail, it can be disabled from Event  Setup/See more features/Access control.  Under this, there is a default record for the event organiser. Click edit and disable the confirmation mail copy option. In case the organiser decides that somebody else from his/her team should get a copy of the confirmation mail,  that person's credentials should be added as part of the access control and enable the Confirmation mail option.  

    • Related Articles

    • How can I copy an event?

      Click the copy icon on the overview page to copy the event, change the required details basis your new and it is set. Avoid copying one "Event Type" to create another "Event Type". For example, if you wish to create RSVP event, do not copy the ...
    • Setup & Manage Organization

      Basic Info You can update your organization subdomain if you want to show all your events, groups and Explara products in your own subdomain. For example, {YourDomain}.explara.com is one such example, with this all events will have ...
    • How to edit confirmation email or any other system defined email template for my event?

      Explara provides certain system-defined email templates which are editable to a larger extent. In order to find the list of email templates, please click the manage icon of the event. You will see a couple of menus on the left side. You will see the ...
    • How do I know the total collection for my event?

      As and when a ticket sale happens for an event, an email is sent to the Buyer, and a copy of that transaction mail is sent to the event Organiser and that mail has the ticket detail and option to print the ticket. The Gross revenue collection is ...
    • Create event flow

      How to create an event on Explara? Please login to explara.com. You are taken to your dashboard. You will see a list of all the solutions Explara provides to you in the form of cards. Please select the "ExplaraEvent" card and you are on the “My Event ...