How to change the ticket price?
If the ticket is not sold, the ticket price can be edited. But once the ticket is sold, there is no way you can modify the ticket price. In such case, you need to pause the ticket, create a new ticket with same name and put the updated price.
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Setup & Manage Organization
Basic Info You can update your organization subdomain if you want to show all your events, groups and Explara products in your own subdomain. For example, {YourDomain}.explara.com is one such example, with this all events will have ...
How to create Combo Ticket (event ticket + Membership)?
In case of Combo Ticket (event ticket + Membership), please refer to the below-mentioned steps: Login // event // Manage // event Setup // Tickets or Registration // Option // edit // Enable Membership settings and Validations // Select the plan ...
What is the parent ticket?
In an event, there is a scenario where you want to hide one ticket under another ticket. For example, you want Ticket T2 to be active only when the person decides to buy ticket T1. In this case, you need to decide the Parent Ticket T1 for the Ticket ...
How can I change the currency of a ticket?
Explara provides the feature to create tickets in more than 20 currencies, irrespective of the global currency you have chosen. The Global currency setting decides which currency you are going to collect money. This is mostly the same as that of your ...
I have created my event and added the ticket but the ticket is not shown on the checkout page, why?
Ticket Visibility Settings Every event and ticket in Explara has a Start and End Date/Time. Ticket visibility depends on these settings: Ticket Sale Start Date/Time If the ticket sale start date/time is set to a future date, tickets will not be ...