How to set up a parent-child ticketing relationship in an event?

How to set up a parent-child ticketing relationship in an event?

A parent-child ticket setup is needed in an event when there is a need to facilitate buying of a ticket[T2] unless you buy another ticket [T1]. In order to facilitate this, it is advised to make a parent child relationship between T1 and T2 where the ticket T1 becomes the parent to ticket T2.

Let's take the case of an event which is a Member-only event and there is a member ticket [Mt] and there is a Member validation against this ticket. This means, only a member can buy this ticket. But if you wish to allow the Member to buy another ticket for his friend/family/Guest who are a non-Member then a Guest ticket should be created and for this Guest ticket which is essentially a non-Member ticket, select the Member ticket[Mt] as its parent.

The advantage of this setup is that a non-member can't buy this ticket independently. This means, if a non-Member tries to visit the event checkout page, he/she can't see this ticket even if it is a non-Member ticket. The reason; it is tied to the Parent ticket which is a Member ticket.  
How does the ticket display look on the event checkout page:
 

How to set up the Parent-Child relationship for a ticket. 

1. Create a Member ticket [Mt]
2. Create a Non-member ticket [Nm]
3. For the ticket Nm, go to the ticket setting . In the ticket setting panel, there is a setting attribute named "Select Parent"
4. Under this setting, you will see the list of all the tickets that you have created. Select the Member ticket [Mt]  as the parent to the Child ticket Nm and save it.


    • Related Articles

    • What is the parent ticket?

      In an event, there is a scenario where you want to hide one ticket under another ticket. For example, you want Ticket T2 to be active only when the person decides to buy ticket T1. In this case, you need to decide the Parent Ticket T1 for the Ticket ...

    • Setup & Manage Organization

      Basic Info You can update your organization subdomain if you want to show all your events, groups and Explara products in your own subdomain. For example, {YourDomain}.explara.com is one such example, with this all events will have ...

    • How do we allow a Guest ticket to be bought by a Member?

      A parent-child ticket setup is needed in an event when there is a need to facilitate buying of a ticket[T2] unless you buy another ticket [T1]. In order to facilitate this, it is advised to make a parent-child relationship between T1 and T2 where the ...

    • I have created my event and added the ticket but the ticket is not shown on the checkout page, why?

      Ticket Visibility Settings Every event and ticket in Explara has a Start and End Date/Time. Ticket visibility depends on these settings: Ticket Sale Start Date/Time If the ticket sale start date/time is set to a future date, tickets will not be ...

    • How to create Combo Ticket (event ticket + Membership)?

      In case of Combo Ticket (event ticket + Membership), please refer to the below-mentioned steps: Login // event // Manage // event Setup // Tickets or Registration // Option // edit // Enable Membership settings and Validations // Select the plan ...